Workers Compensation

Traditionally workers compensation claims were handled by the relevant insurance companies directly. However, as an insurance broker, we keep up to date with the claims with our Workers Compensation claims manager actively monitoring and administering the claims. We have an electronic claims system which allows us to assist you with management of the claims and appropriate paperwork relating to them.

Capital Innovation Insurance Group Pty Ltd’s dedicated workers compensation claims manager will support you with:

  • One-on-one training.
  • Assisting with notification of injuries and claims to the insurer, which is a requirement under the Act.
  • Providing workers compensation claim forms to you and appropriate follow up.
  • Lodging completed workers compensation claim forms and relevant documents for active claims on behalf of the client.
  • Lodging completed workers compensation claim forms and relevant documents for active claims on behalf of the client.
  • Providing advice on return to work plans and requirements for you and your employee.
  • Liaising with you and the insurer throughout the claim to ensure an optimal outcome.
  • Assisting with wage reimbursement and medical claims.
  • Conducting claims reviews with you and insurer to guarantee your claims receive optimal service levels.
  • Ensuring you are aware of obligations under the Act and providing relative material.
  • Ensuring you are aware of any legislation changes and the impact this may have on you.

How we do Workers Compensation

Training

We provide One-on-one training.

Notification of Injuries

We are a proud member of the Investor Compensation Fund which acts as ne-on-one training.a guarantor of last resort for our investors. IFC covers the maximum amount of 20.000 EUR for MiFID clients.

Providing Claim Forms

Providing workers compensation claim forms to you and appropriate follow up.

Follow-ups

Following up continuing and final certificates with clients to make certain injured employees are medically certified and to assist with timely closure of claims.

Providing Advice

Providing advice on return to work plans and requirements for you and your employee.

Liaising

Liaising with you and the insurer throughout the claim to ensure an optimal outcome.

Assistance

Assisting with wage reimbursement and medical claims.

Conducting claims reviews

Conducting claims reviews with you and insurer to guarantee your claims receive optimal service levels.

Obligations

Ensuring you are aware of obligations under the Act and providing relative material.

Legislation Changes

Ensuring you are aware of any legislation changes and the impact this may have on you.

why choose us

Innovation

Our commitment to innovation lets us provide you with the an array of solutions and services, and empowers our employees with the skills, confidence and know-how to deliver your needs in a clear and concise manner.

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Leadership

We encourage our staff to be leaders. Strong, positive leadership governs business excellence and compliance across all our business undertakings. As leaders, we actively seek feedback, guide improvement and promote development of our services, products and people.

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Compassion

We are compassionate about your needs and concerns. We foster compassion and encourage efficiency, which provides peace of mind and support to both clients and employees.

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